Solitaire Roguelike Grandma - Support & Privacy Policy
Solitaire Roguelike Grandma
Support
Contact Us
If you have a question, run into a bug, or just want to say hello, email us at:
finnvetlemoe@gmail.com
We aim to respond within 2 business days.
Frequently Asked Questions
How do I start a new run? From the home screen tap Start Run. If a run is already in progress you will see Continue Run instead. You can abandon an existing run by tapping the abandon option on the home screen — your coins are kept.
How do ability cards work? Every time you send a card to a foundation pile during a floor, you earn a random ability card into your hand. Tap an ability card to use it immediately. Long-press any card to read a description of what it does before playing it.
How do perks work? When you complete a floor you are offered a choice of three perks. The perk you pick stays active for the rest of that run and stacks with any perks you have already chosen.
What are coins for? Coins are earned by completing floors. You spend them in the Grandma Shop to unlock cosmetic packs — new grandma characters, card backs, and table themes. Coins can also be purchased as in-app purchases if you want to unlock cosmetics faster.
Do in-app purchases affect gameplay? No. Every purchase is purely cosmetic (grandma characters, card backs, table themes). You cannot buy an advantage. The full game is free to play.
I bought coins but they did not appear. If a purchase went through on Apple's side but coins did not appear, please contact us with your Apple order number and we will resolve it promptly.
The app crashed or something looks wrong. Please email us with your device model (e.g. iPhone 14), iOS version, and a brief description of what happened. Screenshots are very helpful.
How do I delete my data? All game data (progress, coins, shop unlocks) is stored locally on your device. To delete it, delete the app from your device. There is no account and no data stored on external servers.
Privacy Policy
Last updated: 2024
This Privacy Policy describes how Solitaire Roguelike: Grandma ("the App", "we", "us") handles information when you use our iOS application.
Information We Collect
We do not collect any personal information.
The App does not require an account, email address, name, or any other identifying information to use.
All game data — including your run progress, coins, shop purchases, and cosmetic preferences — is stored locally on your device using your device's built-in storage. This data never leaves your device and is never transmitted to us or any third party.
In-App Purchases
The App offers optional in-app purchases (coin bundles) processed entirely through Apple's App Store and StoreKit system. We do not see, store, or process your payment information. Please refer to Apple's Privacy Policy for details on how Apple handles purchase data:
https://www.apple.com/legal/privacy/
Third-Party Services
The App does not integrate any third-party analytics, advertising, crash reporting, social login, or data collection services. No third party receives any information about you or your usage of the App.
Children's Privacy
The App is rated 4+ and is appropriate for all ages. We do not knowingly collect any personal information from children or from any user, as described above.
Changes to This Policy
If we update this Privacy Policy we will update the "Last updated" date at the top of this page. Continued use of the App after any changes constitutes acceptance of the updated policy.
Contact
For any privacy-related questions, please contact us at:
finnvetlemoe@gmail.com
LinguaWiki — Privacy Policy & Support
Privacy Policy
Last updated: May 2025
Overview
LinguaWiki is designed with your privacy in mind. The app does not collect, store, or share any personal information. There is no account system, no sign-in, and no tracking.
Data We Collect
None. LinguaWiki does not collect any personal data, usage statistics, analytics, crash reports, or identifiers of any kind.
Data Stored on Your Device
The app saves the following information locally on your device only, using on-device storage (AsyncStorage). This data never leaves your device and is never transmitted anywhere:
- Your most recently selected language
- Your most recently entered topic
- Your selected voice preference You can clear this data at any time by uninstalling the app.
Third-Party Services
LinguaWiki uses the following external services to deliver its core features. These are read-only requests — no personal information is sent to them. | Service | Purpose | Privacy Policy | |---|---|---| | Wikipedia API (wikipedia.org) | Fetching article text | wikimediafoundation.org/privacy | | Google Translate | Translating sentences | policies.google.com/privacy | | MyMemory (mymemory.translated.net) | Fallback translation | translated.com/privacy | The only data sent to these services is the article topic you type and the sentences being translated. No device identifiers, names, emails, or location data are included in these requests.
Text-to-Speech
All audio is generated locally on your device using iOS's built-in speech synthesis engine (AVSpeechSynthesizer). No audio data is sent to any server.
Children's Privacy
LinguaWiki does not knowingly collect information from anyone, including children under 13. Because the app collects no data at all, it is safe for all ages.
Changes to This Policy
If this policy changes in a meaningful way, the updated version will be posted at this URL with a revised date at the top.
Contact
If you have questions about this privacy policy, please contact us at the support address below.
Support
Contact
For questions, bug reports, or feedback, please email: [finnvetlemoe@gmail.com] We typically respond within 1–3 business days.
Frequently Asked Questions
Why isn't it translating? The app uses a free translation service that may occasionally be unavailable or slow. Try closing and reopening the app, or wait a minute and search again. If the problem persists, try a different topic. Audio stopped playing when I locked my phone. What do I do? Make sure you have not enabled Low Power Mode, as iOS may restrict background audio in this state. Also check that the app is allowed to run in the background under Settings → LinguaWiki. Background audio requires iOS 14 or later. The voice sounds robotic or is reading in the wrong language. How do I fix this? Go back to the home screen and tap the Voice selector. Choose a different voice for your target language. Enhanced voices (labelled "Enhanced") sound significantly more natural and can be downloaded under Settings → Accessibility → Spoken Content → Voices on your iPhone. I can't find an article for my topic. Try a broader or more common spelling of your topic. LinguaWiki uses Wikipedia's search, so topics need to have a Wikipedia article. Very niche or recent topics may not return results. The translated text looks wrong or garbled. Translation quality varies by language pair and sentence complexity. For best results, choose topics with straightforward descriptive language (history, science, geography) rather than highly technical or literary content. How do I change the reading order? On the home screen, toggle the switch labelled "[Language] first" before starting a new article. The app will then read your chosen language before English for every sentence. Does the app work offline? No. LinguaWiki requires an internet connection to search Wikipedia and translate sentences. Audio playback of already-loaded sentences continues if you lose connection mid-session, but new articles cannot be loaded offline. Which languages are supported? Spanish, French, German, Italian, Portuguese, Dutch, Polish, Swedish, Turkish, Russian, Japanese, Chinese (Simplified), Korean, Arabic, and Hindi.
LinguaWiki is an independent app and is not affiliated with Wikipedia, the Wikimedia Foundation, or Google.